It's best to send customer support inquiries to info@pladaskelektrisk.com. This thread as been moved to email.wblackmon wrote:I was wondering if you could help. I have my Matrise setup, guitar in, amp out, and three pedals set up.
It works fine, but when I power up for the first time, there is a loud steady noise from my amp. I noticed that pulling out the barrel for the power supply for Matrise, then reinserting it makes it stop. After that, pedal behaves as normal.
I am supplying 9v DV 100mA to Matrise via Cioks power supply.
MATRISE - Matrix Mixer
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Re: MATRISE - Matrix Mixer
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Re: MATRISE - Matrix Mixer
Just wanted to say: thank you for your awesome customer service!
Sunday evening at 22.00 I happily checked out (after some error messages, server must have been very busy) with a Matrise.
Very soon after checkout I already received a mail by DHL about shipping. Today, on Tuesday, the Matrise arrived at my home in Germany.
So happy about getting a Matrise, now my fourth Pladask pedal on the board.
Sunday evening at 22.00 I happily checked out (after some error messages, server must have been very busy) with a Matrise.
Very soon after checkout I already received a mail by DHL about shipping. Today, on Tuesday, the Matrise arrived at my home in Germany.
So happy about getting a Matrise, now my fourth Pladask pedal on the board.
~ my pedalboard is my instrument ~
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Re: MATRISE - Matrix Mixer
Let it be known that delivery is just as fast to the states. Even in the deepest parts of early lockdown, Pladask Elektrisk never stopped flowing.
•○• cosmically yours •○•
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Re: MATRISE - Matrix Mixer
Matrise is back in stock for a minute: https://www.pladaskelektrisk.com/product/matrise/
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Re: MATRISE - Matrix Mixer
Hi. Can someone tell me how much is the VAT when you order in a EU country. Thanks guys.
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Re: MATRISE - Matrix Mixer
Depends on the country but in general VAT in EU is around 20-25%. On top of that you'd probably need to pay customs fees (that are considerably less). Exact VAT percentages can be found here:
https://taxfoundation.org/value-added-t ... in-europe/
https://taxfoundation.org/value-added-t ... in-europe/